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SHIPPING POLICY

FREE Standard Shipping Within The United States On All Orders!

Michelle Valentine's Shop warehouse and offices are located on the oceans waters in Florida. Severe weather (such as hurricanes and tropical storms) may impact deliveries throughout the United States. Please plan accordingly for weather related delays in receiving your items.

Delivery time depends on shipping method and special order items. At this time, we do not offer express nor overnight delivery. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. You will be notified by email regarding back ordered items and expected delays.

Standard Delivery
Standard orders are processed once credit card authorization and address verification have been obtained. Orders shipped via epacket delivery typically arrive within 25 days, but in most instances, earlier. All orders placed after 11:00 a.m. EST will be processed the following business day, and ship within 48 hours. All orders placed on Friday after 11:00 a.m. EST may be processed on the following Monday.

Refused or Undeliverable Packages
Shipping fees are non-refundable. If you refuse any shipments from Michelle Valentine's Shop you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

We reserve the right to cancel and void or refund payment for any order at any time.

We reserve the right to cancel any order for any reason.

Please email our online customer support with any further questions at info@michellevalentine.tv

Please email us at info@michellevalentine.tv if you have any shipping questions.